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Level 2 IT Support (100%)

Tallinn | Full-Time

About us

The eCredits Ecosystem will be a platform for local and regional micro-ecosystems that create, offer, and sell services and products with the help of the eCredits Blockchain and its native cryptocurrency ECS. These services are focused to support local businesses regain their competitiveness against multinational market players and to ensure that they strive toward an ever more sustainable exchange of goods.

The eCredits Ecosystem is based on a decentralized and community-driven infrastructure, open to everyone. The People’s SCE, a decentrally governed organization (DGO) manages products and services built on top of the eCredits Blockchain and provides a legal framework for consumers and regional businesses to actively participate in decisions about the future of eCredits.

Here is what you can expect when working at eCredits:

  • Competitive salary based on experience and skills
  • An international and diverse team with high ambitions
  • Lots of potential for personal and professional development
  • An interesting and diverse position with personal responsibility
  • A company driven by a grand vision

About the position

As our new Level 2 IT Support, you will be part of the team in Tallinn, Estonia. Here are some of the tasks and challenges you will tackle:

  • Handle blockchain related topics that are in scope:
    • Seed Phrase related questions
    • Transactions related questions
  • Check database for logs occasionally
  • Provide general 1st Level support when needed
  • Review support tickets, identify potential bugs in the system and write bug reports
  • Provide internal IT support on-site

About you

We are looking for an ambitious person who has experience in IT Support. Here’s what we expect from you:

  • 2+ years of experience in IT Support
  • Extended understanding of blockchain technology
  • General IT knowledge (Client Setup, basic user support)
  • Experienced with SQL, Linux and Docker
  • Ability to work independently and reliably with resilience during hectic periods
  • Excellent ability to work in a team
  • Very good oral and written English

Are you up for the challenge? If so, please email us your CV, cover letter and anything else you think might impress us. We are looking forward to hearing from you.

hr@ecredits.com

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